When you start planning a museum experience for children—an exhibit, environment, event, program or even a museum for children—how do you go about understanding the children you intend to serve?
While professionals and researchers across the museum field have various methods for learning about museum visitors, they are generally not used widely with children. Even when they are, they often have a narrow focus. This is somewhat understandable. Gathering input is time consuming and requires expertise to be helpful. Familiar methods are generally less suited to engaging children. Outside of behavioral observations, methods like focus groups, surveys, and interviews rely on skills children may not have developed fully. When we do consult children, the focus is often limited. We assess their understanding of a concept or a preference for one activity over another.
And yet, we are undergoing a change in our conceptualization of children. Advances in 
Wonder of Learning Exhibit: Reggio Children
neuroscience and brain development and educational projects like the Reggio Emilia schools have expanded our view of children as capable social actors, thinkers, and doers, active agents in their play, learning, and development. This provides ample reason to go beyond occasional questions about a specific activity or a focus on a skill rather than on the child to more fully understand and engage them in museums.
To be more than a good intention, however, we must create meaningful opportunities to actively involve children and learn with and from them. There is no lack of interesting and important questions to explore. In fact, the questions we might ask for planning museum experiences can also tell us something we didn't know about children's thinking, learning, and understanding which is critical to creating experiences with greater impact. These are questions as much about children as about museums; as much about what delights them as what they are learning; and as much about our broader understanding of children as testing a prototype.
Familiar Steps in an Open-ended, Iterative Process. We can explore these questions using familiar steps and methods in evaluation and research and draw on approaches like the pedagogical documentation used in the Reggio schools. This blend creates an open-ended, qualitative, descriptive, emergent, and exploratory approach which offers a broader, richer, more comprehensive view of children's engagement with their world while helping us glimpse what we couldn't otherwise see.
Like a series of small studies unfolding over time, one study builds on another, fueled by new questions. We don't know just where such studies will lead. We do, however, know that this iterative process of framing questions and thinking and discovering together, will build our understanding of children and contribute to authentic experiences that engage their potential. 
Reggio Children
Framing Questions, like developing research questions, brings focus to our interest in better understanding how children make sense of themselves and their world. Questions about children's interests and understanding need to be generous, not reduced to one activity or behavior while ignoring the richness of the context. A question about how children explore a natural setting, for example, can look at how they navigate undefined spaces, are curious about mud, and develop a connection to the natural world. We might even notice something germane to siting the museum building itself or an outdoor nature play area.
Designing for Engagement, like designing a study, considers a promising focus and how to investigate it: the children, their ages and groupings; the setting, the nature of the engagement, and appropriate methods. Here, engagement is understood as children's activity—behavior, movement, conversation—as well as their attention, interest, and its intensity. The study itself is an opportunity for children to interact with materials, the setting, other children, an artist, animals, and ideas in ways that maintain the complexity of the real world. This approach is necessarily open to the unexpected happening.
Watching and Listening, may appear to be less orderly than data collection typically does, but it is no less intentional. An approach that centers on children, their capabilities, agency, and potential follows their interest, attention, actions, questions, hunches, and conversations. Methods like video, photos, recording, drones, drawings, and mapping capture dialogue, movement, play, and transformations of space. Data collection literally follows them, bringing in multiple points of view and ways of capturing their encounters. A debrief immediately following gathers what has escaped the eye and ear to produce multiple snapshots and sequences of the children's explorations.
Reviewing and Reflection, much like analysis, is concerned with thinking about what we are
seeing in the information and impressions we have gathered. Multiple passes of videos, photos, recordings, or drawings by different people capture what we think might be happening. With careful consideration, we arrive at possible interpretations. We work to locate the meaning making in the child and then in ourselves. And we do it again. Why? Because in suspending our certainty about what we are noticing, what the child might be feeling, paying attention to, or doing, we are also learning about how we see. We are making sense in a way that is provisional both for the child and for us in understanding the child.
Photo credit: Vergeront
Relaunching, much like results, considers where exploration might lead. While a study might be a starting point for understanding a child's interests, questions, and ideas on a potential exhibit topic or activity, it should also help us make sense of how children work with others, set their own goals in play, or view their capabilities and accomplishments. The genesis of an exhibit can come from observing and listening to children rather than from exhibit planners, marketing, school curriculum, or funder interest. A Relaunch invites exploring alternative meanings, pursuing another line of inquiry, and shaping questions around a museum's long-term interest in children.
Making Sense of Children Making Sense. The involved and evolving nature of a process concerned with making sense of children making sense of the world is challenging both in practice and in making the benefits concrete and concise. Brief descriptions and photos from 3 museum projects follow, each highlighting various aspects of this approach.
• Planning for the recently opened Louisiana Children's Museum (LCM) in New Orleans involved groups of children and parents in a set of activities and conversations that informed the design direction, exhibit development, architectural design, and graphics. Development of LCM's 2011 museum strategic master plan began with a visitor panel of a dozen children, 5 - 10 years, their parents and caregivers that met 3 times. Sessions focused on what was fascinating to children in LCM's Julia Street exhibits, how parents and caregivers saw their child's thinking and learning, and what was important and interesting to the children about water in their everyday lives. Children's drawings, discussions, photographs, and words not only expressed their ideas and interests, but also inspired planning.
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| Photo credit: © Gyroscope Inc. |
One boy's drawing of his ideal exhibit showed a giant chessboard overlaid with a map of New
Orleans and sounds collected from across the city. Moving a chess piece would activate a city sound on that square. His drawing inspired the Jackson Square entry experience in the Make Your Mark gallery.
Recognizing how this first round of conversations and drawings brimmed with children's ideas and parent observations, dialogue sessions were held throughout the 8 years of planning. They were incorporated into camps, one-time sessions, and school projects. Sessions focused on topics about growing food, where ideas come from, water, animals and their habitats. Some focused on the relationship between grandparents and grandchildren. The insights and interests that emerged from children and families inspired experiences (a crawfish boil), became gallery graphics, were incorporated into way-finding, and even appear in LCM's logo. Highlighting the role of children's contributions, use of a child's art work includes the child's name and age.
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| Photo Credit: Louisiana Children's Museum |
• Interest in exploring children's ideas about communities and the places that make up communities prompted a 2014 collaboration between Minnesota Children's Museum and the Reggio-inspired Network of Minnesota. As part of MCM's 2014-2017 expansion and renovation, Seeing Everyday Places was a project within a project within a project. MCM shared with educators and families in local early years programs the community settings the Our World gallery would include: a fire station, park, farmers' market, hardware store, post office, and food truck.
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| Fire Station Kitchen Courtesy Minnesota Children's Museum |
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| Fire station living Photo credit: Vergeront |
• Planning currently underway for Region 5 Children's Museum (R5CM) in north central Minnesota is conducting a set of small studies and community engagement based in the Museum's strategic master plan. Referred to as encounters, they are intended to engage children, families, and communities around understanding more about how children find their place in the world. They are also part of early exhibit development. The first of several encounters for small groups of children 2 - 10 years is underway in a park that is likely to be the home of the Museum.
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| Photo credit: R5CM |
With an interest in understanding more about how children engage in open-ended exploration and child-directed play in an outdoor setting, the Museum's team set up 2 conditions, a park playground area and a natural area, both with loose parts the children could carry, build with, pretend with, and investigate. In one session, an extended play experience laster nearly 25 minutes. Captured on video, a group of children ages 5 - 9 from a summer day camp program worked collaboratively at the climb-on play equipment. Using 50-feet of rope and moving back-and-forth between two structures tying the rope between them, from 3 - 6 children worked to make a zip line.
They tied knots and tested their strength. When knots loosened and the rope—and the child—dropped, they tied new knots. They lowered the height of the rope at one end and raised the other end by shimmying up poles and boosting each other up to reach higher bars. Working with an apparent hunch about reducing friction on the zip line, they found a length of PVC pipe and slid it over the rope. Like good problem solvers, they tested, revised, rethought aspects of the problem, and improved their design.
From review and discussion of this and other videos, photos, and notes, the team has been thinking about what the children are doing and what their engagement might mean to them. The team noticed the children's extensive and innovative investigation of materials; how they were collaborative and managed their interactions; had hunches and persisted in exploring them; and that they socialized easily. The child-directed curriculum of everyday STEM the children developed was rich.
The first set of encounters has laid a groundwork for the next which will focus on the natural phenomena at the park the children notice and how they use their senses and imaginations to explore and represent them. The team has yet to see where that will lead.
More Like a Milkweed Pod Than a Pocketful of Rye. Where we place our attention is where we begin to see what is happening. When we follow compelling questions and when we wonder, think, and discover together, we deepen our understanding of the thinkers, doers, and learners in our museums including ourselves. We push on safe ideas, shift perspectives, fold new insights into everyday choices, and create new touchstones within a group working together. Each person takes something of that shared understanding into a new setting, fresh possibilities, and a new set of questions.
My thanks to Lani Shapiro, Tom Bedard, Cheryl Kessler, Mary Weiland, Jim Roe, Peter Olson, Maeryta Medrano, and Julia Bland
Related Museum Notes
• Observation: Seeing, Un-seeing, Re-seeing:
• Listening to Children's Thinking:
